PROTECARE Enhanced by Shore Sound & Cinema and Parasol
Our Enhanced plan offers you priority level service and support for your shore home. With PROTECARE Enhanced, we’ve taken our PROTECARE Essential up a notch! Our Enhanced plan offers proactive monitoring of your home plus the ability to speak with a live representative day or night, 365 days a year. Our Tech Reps are highly trained, support professionals, with a deep, knowledgeable understanding of your home’s technology! Sign up today to enjoy the benefits of Enhanced level membership from Shore Sound & Cinema and Parasol.
DEDICATED PHONE BASED SUPPORT
Dedicated 24/7/365 Technical support agents. Our live, USA based agents, know your equipment and systems. More than 80% of all our service calls are resolved in real time, without escalation. If our support agents cannot resolve the issue, a ticket will be escalated, and a technician will be dispatched within 1-3 business days.
REMOTE DIAGNOSTICS & REPAIR
Technical support agents can troubleshoot, reboot and repair, when possible, Internet services, routers, and control systems.
OVRC CONNECT APP
The OVRC Connect App (iOS & Android Devices) allows you to reboot your Internet, Network Components, and other technologies in your home.
24/7 SYSTEM MONITORING
If a monitored device fails to check in, a remote technician is notified and will attempt to resolve the problem. The remote tech team typically resolves issues before you were even aware that a problem had occurred.
Sign Up
To learn more about how Parasol and Shore Sound & Cinema can assist you with 24/7/365 support, click here!
Atlantic County
Absecon, NJ
Atlantic City, NJ
Brigantine, NJ
Buena, NJ
Buena Vista Township, NJ
Corbin City, NJ
Egg Harbor City, NJ
Egg Harbor Township, NJ
Estell Manor, NJ
Folsom, NJ
Galloway, NJ
Hamilton, NJ
Hammonton, NJ
Linwood, NJ
Longport, NJ
Margate City, NJ
Mullica, NJ
Northfield, NJ
Port Republic, NJ
Somers Point, NJ
Ventnor City, NJ
Weymouth, NJ
Cape May County
Avalon, NJ
Cape May, NJ
Cape May Point, NJ
Dennis, NJ
Lower Township, NJ
Middle Township, NJ
North Wildwood, NJ
Ocean City, NJ
Sea Isle City, NJ
Stone Harbor, NJ
Strathmere, NJ
Upper Township, NJ
West Cape May, NJ
West Wildwood, NJ
Wildwood, NJ
Wildwood Crest, NJ
Woodbine, NJ
Ocean County
Beach Haven, NJ
Harvey Cedars, NJ
LBI, NJ
Long Beach, NJ
Long Beach Island, NJ
Loveladies, NJ
North Beach, NJ
Surf City, NJ
