Simplifying Your Wired World...
by Shore Sound & Cinema and Parasol
Shore Sound & Cinema’s PROTECARE Service plans offer you best in class Proactive Technical Care, 7 days a week, 365 days a year. We are here for you, nights, weekends, and holidays, with Proactive monitoring services, remote diagnostics and service capabilities.
To ensure you receive the service you deserve, we’ve partnered with the team at Parasol. With Parasol as our strategic partner, Shore Sound & Cinema can offer you 24-hour support and a peace of mind, knowing you don’t have to worry, if a problem occurs.
Peace of mind awaits.
Our monthly and yearly PROTECARE plans provide you with the security and comfort knowing that any issues that may arise with your home’s technology systems will be quickly and professionally resolved.
System Monitoring
The Shore Sound & Cinema
and Parasol Team proactively
perform system-health checks
to monitor your home’s technology.
Nights & Weekends
Priority Night and Weekend
service calls are available
for ENHANCED Tier Members.
Priority Response Times
Dedicated Toll Free Number
to reach our support team
in a matter of minutes.
Member Perks
CONCIERGE Tier Members
receive preferred labor rates,
promotional discounts, and 2
seasonal tech reviews*.
Membership Plans
Shore Sound & Cinema offers multi-tiered PROTECARE plans to meet all of your support needs.
Contact one of our membership advisors at 609-645-1300 or simply select your plan online today!
ESSENTIAL
$59/mo
Our value tiered membership plan.
✓ PROMPT SERVICE SCHEDULING
✓ 24/7 TECHNICAL SUPPORT
✓ REMOTE REPAIR
✓ OVRC HOME APP
ENHANCED
$99/mo
Our proactive membership plan.
✓ DEDICATED TECHNICAL SUPPORT
✓ REMOTE REPAIR
✓ OVRC HOME APP
✓ 24/7 PROACTIVE SYSTEM MONITORING
CONCIERGE
$149/mo
Our concierge level membership plan.
✓ PRIORITY SERVICE SCHEDULING
✓ PRIORITY TECHNICAL SUPPORT
✓ REMOTE REPAIR
✓ OVRC HOME APP
✓ 24/7 PROACTIVE SYSTEM MONITORING
✓ SEASONAL TECH INSPECTIONS
The PROTECARE support team will remotely resolve issues to the best of their ability. Unresolved issues will be escalated to the advanced support team.
All advanced support is billable.
Membership Benefits
FAQ
Please click the link to review the PROTECARE Frequently Asked Questions Page.
Terms & Conditions
Please click the link to review the PROTECARE Terms & Conditions PROTECARE Terms and Conditions Page.
To learn more about how Parasol and Shore Sound & Cinema can assist you with 24/7/365 support, click here!
Interested in working in the coolest industry ever? Fill out our online employment application and a member of our team will reach out to you ASAP!