Simplifying Your Wired World...
by Shore Sound & Cinema and Parasol
Shore Sound & Cinema’s PROTECARE Service plans offer you best in class Proactive Technical Care, 7 days a week, 365 days a year. We are here for you, nights, weekends, and holidays, with Proactive monitoring services, remote diagnostics and service capabilities.
To ensure you receive the service you deserve, we’ve partnered with the team at Parasol. With Parasol as our strategic partner, Shore Sound & Cinema can offer you 24-hour support and a peace of mind, knowing you don’t have to worry, if a problem occurs.
Peace of mind awaits.
Shore Sound & Cinema’s PROTECARE service plans provide you with the security and comfort knowing that any issues that may arise with your home’s technology systems will be quickly and professionally resolved.
System Monitoring
Shore Sound & Cinema and
our tech partners, Parasol, monitor
your home’s technology to
proactively resolve issues within
minutes of when a problem develops
Nights & Weekends
Priority Night and Weekend
service calls are available for
CONCIERGE service plan subscribers.
Priority Response Times
Dedicated Toll Free Number
to reach our support team
in a matter of minutes.
Concierge Perks
CONCIERGE service plan
subscribers receive preferred
labor rates, and Pre and Post
Season tech inspections.
Service Plans
Shore Sound & Cinema offers service plans to meet all of your support needs.
Contact one of our advisors at 609-645-1300 or simply select your plan online today!
ESSENTIAL
$59/mo
Value based service plan.
✓ PROMPT SERVICE SCHEDULING
✓ 24/7 CHAT BASED SUPPORT
✓ REMOTE DIAGNOSTICS & REPAIR
✓ OVRC CONNECT APP
ENHANCED
$99/mo
Proactive service plan.
✓ PROMPT SERVICE SCHEDULING
✓ 24/7 PHONE BASED SUPPORT
✓ 24/7 SYSTEM MONITORING
✓ REMOTE DIAGNOSTICS & REPAIR
✓ OVRC CONNECT APP
CONCIERGE
$149/mo
Concierge level service plan.
✓ PRIORITY SERVICE SCHEDULING
✓ 24/7 PHONE BASED SUPPORT
✓ 24/7 SYSTEM MONITORING
✓ REMOTE DIAGNOSTICS & REPAIR
✓ OVRC CONNECT APP
✓ PRE & POST SEASON INSPECTIONS
✓ PREFERRED LABOR RATES
The Parasol support team will remotely resolve issues to the best of their ability. Unresolved issues will be escalated to the onsite technical team.
All onsite technical support is billable.
Service Plan Benefits
FAQ
Please click the link to review the PROTECARE Frequently Asked Questions Page.
Terms & Conditions
Please click the link to review the PROTECARE Terms & Conditions PROTECARE Terms and Conditions Page.
To learn more about how Parasol and Shore Sound & Cinema can assist you with 24/7/365 support, click here!
Interested in working in the coolest industry ever? Fill out our online employment application and a member of our team will reach out to you ASAP!