fbpx
Call Today 609-645-1300 | 430 Tilton Road Ste 2 Northfield, NJ 08225
February 25, 2023

PROTECARE

Simplifying Your Wired World...

by Shore Sound & Cinema and Parasol

Shore Sound & Cinema’s PROTECARE Service plans offer you best in class Proactive Technical Care, 7 days a week, 365 days a year. We are here for you, nights, weekends, and holidays, with Proactive monitoring services, remote diagnostics and service capabilities.

To ensure you receive the service you deserve, we’ve partnered with the team at Parasol. With Parasol as our strategic partner, Shore Sound & Cinema can offer you 24-hour support and a peace of mind, knowing you don’t have to worry, if a problem occurs.

Peace of mind awaits.

Our monthly and yearly PROTECARE plans provide you with the security and comfort knowing that any issues that may arise with your home’s technology systems will be quickly and professionally resolved.

System Monitoring

System Monitoring

The Shore Sound & Cinema
and Parasol Team proactively
perform system-health checks
to monitor your home’s technology.

Nights & Weekends

Nights & Weekends

Priority Night and Weekend
service calls are available
for ENHANCED Tier Members.

Priority Response Time

Priority Response Times

Dedicated Toll Free Number
to reach our support team
in a matter of minutes.

Member Perks

Member Perks

CONCIERGE Tier Members
receive preferred labor rates,
promotional discounts, and 2
seasonal tech reviews*.

Membership Plans

Shore Sound & Cinema offers multi-tiered PROTECARE plans to meet all of your support needs.
Contact one of our membership advisors at 609-645-1300 or simply select your plan online today!

ESSENTIAL

$59/mo

Our value tiered membership plan.

✓ PROMPT SERVICE SCHEDULING

✓ 24/7 TECHNICAL SUPPORT

✓ REMOTE REPAIR

✓ OVRC HOME APP

ENHANCED

$99/mo

Our proactive membership plan.

✓ DEDICATED TECHNICAL SUPPORT

✓ REMOTE REPAIR

✓ OVRC HOME APP

✓ 24/7 PROACTIVE SYSTEM MONITORING

CONCIERGE

$149/mo

Our concierge level membership plan.

✓ PRIORITY SERVICE SCHEDULING

✓ PRIORITY TECHNICAL SUPPORT

✓ REMOTE REPAIR

✓ OVRC HOME APP

✓ 24/7 PROACTIVE SYSTEM MONITORING

✓ SEASONAL TECH INSPECTIONS

The PROTECARE support team will remotely resolve issues to the best of their ability. Unresolved issues will be escalated to the advanced support team.
All advanced support is billable.

Membership Benefits

FAQ

Please click the link to review the PROTECARE Frequently Asked Questions Page.

Terms & Conditions

Please click the link to review the PROTECARE Terms & Conditions PROTECARE Terms and Conditions Page.

To learn more about how Parasol and Shore Sound & Cinema can assist you with 24/7/365 support, click here!

Interested in working in the coolest industry ever? Fill out our online employment application and a member of our team will reach out to you ASAP!